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HUD doesn't work in PokerStars Zoom

HUD doesn't work in PokerStars Zoom was created by Portugalkin2025

2 days 40 minutes ago #44601
Hi,The tracking itself works perfectly: Xeester tracks all my hands and collects the statistics without any problems. The only problem is that the HUD with opponents' statistics is not displayed on the Zoom tables.I have also granted Xeester all the necessary system permissions on my Mac.I'm playing PokerStars Zoom, 6-max NL5.My computer:
  • MacBook Air (2018)
  • macOS Sonoma 14.8.7
  • 1.6 GHz Dual-Core Intel Core i5
  • 8 GB RAM
  • Intel UHD Graphics 617
Could someone please tell me what exactly I need to do or change to make the HUD work in PokerStars Zoom?Thanks!

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Replied by ngba3287 on topic HUD doesn't work in PokerStars Zoom

1 hour 42 minutes ago #44608
Hi,

PokerStars must be launched before Xeester,
if the HUD does not appear on Zoom (normally indicated by a Xeester notification),
restart PokerStars.


If that doesn't change anything,
When you are playing,
From Xeester click on :
Help > Devtool > Export

This will create a file named "xeester-windows-XXXX.csv"
(which will be saved on your Desktop)

Which you can email to contact(at)xeester.com

You will also need to send :
- The file "xeester.log" which is located in the directory Documents/Xeester
- The history file of this table (from Xeester select the session and click on "Show files" for quick access).
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