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FAQ

Frequently Asked Questions
What is Xeester ?

Xeester is the first online poker tracker, designed by players, for all types of players.

A tracker is a software that uses your game history generated by poker rooms (stored in files) while you are playing. It compiles all available information in order to allow you to manage your sessions and results, review your sessions and analyse your profile and that of your opponents even when you are playing (HUD).

How to contact us ?

You have several ways to contact us :

We will do our best to answer you quickly. 

How to download Xeester ?

In order to download Xeester, you must have previously created an account. Log in with this account, and go to the section Download, or simply download from the links on this page !

What are the technical prerequisites to use Xeester ?

Computer settings :

  • Minimum system requirements : AMD or Intel Core 1.0 GHz /4 Go RAM
  • Optimal settings : Intel Core i5 or i7 2.67 GHz minimum / 8 Go RAM or more
  • Video card : resolution 1024x768 mimimum
  • Hard drive : to gain performance, we recommend a 7200 tr/min hard drive 


Operating System :

  • Windows XP, Windows Vista, Windows 7, 8, 10 (32 bits and 64 bits) with all Service Packs installed
  • Mac OS 12.12 and later
Which poker rooms are compatible with Xeester ?

All supported poker rooms are listed in the Rooms configuration guide.

Which game types are compatible with Xeester?

Xeester is compatible with Hold'em and Pot Limit Omaha.

Is Xeester compatible with Mac OS ?

YES: Xeester is compatible with Mac OS X Version 12.12 and later.

Do I need one subscription per computer ?

Of course you don't. You subscribe once, and your Xeester license will be available on all your computers (not simultaneously) and your subscription will be binded to your name and your email.

How to create an account

In order to use Xeester, you have to create an account. Go to the Subscriptions section and select one of our offers. You will find the complete account creation form below the offers.

I lost my password, how can I retrieve it ?

In the login box on Xeester website, click the "Forgot login ?" link and enter the email you used when you registered to Xeester. A link and an activation code will be sent to you at this email. Follow the process described in the email.

What payment methods can I use?

You need a credit card or a Paypal account to subscribe to the paid offers.

In addition, you have the possibility to subscribe by bank transfer.
Send an email to contact(at)xeester.com 

The HUD is not working, what should I do ?

If the HUD is not displayed on your game table, check that your room software is configured with Xeester. Check the Rooms configuration guide. 

Download for Windows
 
Download for Mac OS

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